Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because… — Bill Gates Copy Share Image
Without giving specific names, most of the significant American banks, the larger banks, are bankrupt, totally bankrupt, — Jim Rogers Copy Share Image
Authentic brands don't emerge from marketing cubicles or advertising agencies. They emanate from everything the company does... — Howard Schultz Copy Share Image
“Some airline gate agents are habitually canceling customer airline tickets for silly reasons.” — Steven Magee Copy Share Image
Truly brilliant marketing happens when you take something most people think of as a weakness and reposition it so people think of… — Reed Hastings Copy Share Image
We have issued financial instruments in the past, and there is a strong demand for them, it is simply unnecessary now. — Vladimir Putin Copy Share Image
Who is Antonio Weiss? He's the head of global investment banking for the financial giant Lazard. — Elizabeth Warren Copy Share Image
One thing on psychology, which we've always known, is that every investor says they're long-term - and they are until the market… — Steve Forbes Copy Share Image
Business is all about the customer: what the customer wants and what they get. Generally, every customer wants a product or service… — Fabrizio Moreira Copy Share Image
Yes, e-commerce is a strange situation for an old guy like me. You can buy a TV online, OK, but to buy… — Max Azria Copy Share Image
Paying interest on reserve balances enables the Fed to break the strong link between the quantity of reserves and the level of… — Janet Yellen Copy Share Image
The deciding factor of why some entrepreneurs are successful and others fail is not limited to your DNA or your education; it… — Michael Gerber Copy Share Image
Well, you would have to say what is the criteria to determine the success of any merger? It would have to be… — Anonymous Copy Share Image
“Chemalite,Inc Case solution - A compound specialist who has set up an organization to produce and market one of his creations is… — Casementors Copy Share Image
I basically learned that you must get out of your losses immediately. It's not merely a matter of how much you can… — Randy McKay Copy Share Image
In the financial markets I find it easy to predict what will happen and very difficult to predict when it will happen.… — Warren Buffett Copy Share Image
Banks don't want certain asset classes, and that's created opportunities for private equity, hedge funds, Silicon Valley. In this case I think… — Jamie Dimon Copy Share Image
“Stripped of the kind of judgments that are at the very heart of the idea of "credit", shot through with bad faith,… — Matthew B. Crawford Copy Share Image
“You can't just rely on problems, you've got to have something stronger. That's why I think that the big skill in selling… — Anonymous Copy Share Image
A price drop in a good stock is only a tragedy if you sell at that price and never buy more. To… — Peter Lynch Copy Share Image
“The behavior of businesses that I have already talked about — as well as well-publicized customer service fiascos (like Costco’s transition to… — Brian de Haaff Copy Share Image
What people "want" is a function of what they learn is available. If you wish to sell something, you'd better understand that… — Erik Naggum Copy Share Image
The truth is that once you get down on the trading floor, you find that the traders come from all walks of… — Linda Bradford Raschke Copy Share Image
“To Move from Woe to Wow with an Unhappy Customer. . . Apologize • Thank your customer for raising the issue. •… — Susan C. Young Copy Share Image
“Investing money is the process of committing resources in a strategic way to accomplish a specific objective.” — Alan Gotthardt Copy Share Image
The shadow banking sector has played an important role in cleaning up toxic assets. — Anshu Jain Copy Share Image
If I have noticed anything over these 60 years on Wall Street, it is that people do not succeed in forecasting what's… — Benjamin Graham Copy Share Image
When you understand your customer base, you have to provide them with what they want. — Geisha Williams Copy Share Image
“Avoid the Yes or No-and-Go scenario.Give more than one option for others to do business with you. Include packages or pricing options.” — Lisa Mininni Copy Share Image
In a start-up company, you basically throw out all assumptions every three weeks. — William Lyon Phelps Copy Share Image
The Federal Reserve needs to provide small businesses in America with the same low-interest loans it gave to foreign banks. — Bernie Sanders Copy Share Image
There is no reason to be hesitantbecoming an entrepreneur is a learning experience. — Savannah Britt Copy Share Image
When depression economics prevails, the usual rules of economic policy no longer apply: virtue becomes vice, caution is risky and prudence is… — Paul Krugman Copy Share Image
Despite deficit rains, we have been successful in bringing down the inflation down from double digits to 3-4% — Narendra Modi Copy Share Image
Most firms do two investments a year. They may talk to between 50 and 100 and do a couple, whereas we're talking… — Dave McClure Copy Share Image
Hopefully, I can advise entrepreneurs to avoid mistakes. But you can never be sure if you're trying something new and unreasonable. — Vinod Khosla Copy Share Image
Wall Street can never be allowed to threaten main street again. No bank can be too big to fail, no executive too… — Hillary Clinton Copy Share Image
In a two-sided market, focusing on the customer will increase a business's ability to extract value from the supply side. — Marc Randolph Copy Share Image
No. 1 records are fine, but in 2016, they just don't mean as much any more - the currency has changed. — M. Shadows Copy Share Image
A.I.G. was even larger than Lehman, with a substantial presence in derivatives and debt markets, as well as in insurance markets. — Ben Bernanke Copy Share Image