“Life rewards action. To get from where you are now to where you want to be requires forward movement and momentum. Although… — Susan C. Young Copy Share Image
“Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There… — Susan C. Young Copy Share Image
“Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage,… — Susan C.Young Copy Share Image
“For sixteen years, I had a spectacular real estate career in Tallahassee, Florida. I loved receiving telephone inquiries and making cold calls.… — Susan C. Young Copy Share Image
“Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would… — Susan C. Young Copy Share Image
“Leading the Witness. Know the difference! Using questions to manipulate, coerce, or lead people in directions which are not in their best… — Susan C. Young Copy Share Image
“Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.” — Susan C. Young Copy Share Image
“Prepare yourself well by learning how to be more mindful in each interaction. The effort you put forth to gain insight will… — Susan C. Young Copy Share Image
“Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote… — Susan C. Young Copy Share Image
“However, if your agenda is truly to serve, your ROI (return on investment) will substantially expand. As we know from the "Law… — Susan C. Young Copy Share Image
“Identifying, developing, and connecting on these points of reference will provide you with a rich resource of information from which to engage… — Susan C. Young Copy Share Image
“Be the "Liker" “If you want to be liked, BE THE LIKER!” This was some of the best advice my enlightened mother… — Susan C. Young Copy Share Image
“The customer may not always be right but the negative press it can result in for a brand can be costly. It… — June Stoyer Copy Share Image
“Listening actively confirms for people that you are positively receiving and thoroughly understanding the message they are conveying.” — Susan C. Young Copy Share Image
“This method enabled me to expand my territory and create a strong network of loyal customers for referrals and repeat business. Make… — Susan C. Young Copy Share Image
“International speaker and business consultant Jill Konrath authored the book, How to Sell to Big Companies. Jill shares that when sales people… — Susan C. Young Copy Share Image
“What do you do? It’s amazing how people will qualify, quantify, judge, assess, and form complete opinions about you based on that… — Susan C. Young Copy Share Image
“13 Ways to Make Other People Feel Important 1. Ask people questions about themselves, their interests, their families, their passions and their… — Susan C. Young Copy Share Image
“Manners Matter. Courteous behavior is the hallmark of healthy relations and human interaction. Manners ensure you will be more respected, admired, and… — Susan C. Young Copy Share Image
“Gestures and the Signals They Send • Rubbing your face, palms, and neck may signify anxiety and stress. • Arms crossed with… — Susan C. Young Copy Share Image
“Learn to choose your battles carefully. When you exercise discretion, you will realize that most fights are best avoided. Let those sleeping… — Susan C. Young Copy Share Image
“Every time you speak, you are using your voice to connect with others, whether it is in-person, on the phone, or in… — Susan C. Young Copy Share Image
“The actor, writer, and director Woody Allen once said, “80% of success is just showing up!” You Can Show Up By .… — Susan C. Young Copy Share Image
“Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth… — Susan C. Young Copy Share Image
“By being fully present and engaged you will maximize your moments to make every encounter count.” — Susan C. Young Copy Share Image