“Navigating relationships within our own culture can be challenging enough. When diverse cultures are involved, however, a huge potential for misunderstanding, disrespect,… — Susan C. Young Copy Share Image
“Are you the one who strives to brighten other people’s days or are you the one waiting for others to do that… — Susan C. Young Copy Share Image
“When you begin conversations with confidence and listen attentively, you will become more flexible and adaptable in most any situation.” — Susan C. Young Copy Share Image
“While smiling is a powerful facial gesture, there are other expressions on your face which reveal an extraordinary number of emotions. A… — Susan C. Young Copy Share Image
“Mix, Mingle, Glow. Stretch beyond your own comfort zone to speak with, sit with, and start conversations with people whom you do… — Susan C. Young Copy Share Image
“Make a Connection to remember people’s names, —Connect their name or a feature on their face with something you already know. This… — Susan C. Young Copy Share Image
“8 Ways to Shine a Positive Light on Others 1. Let the other person appear smart. The person who desperately tries to… — Susan C. Young Copy Share Image
“Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses… — Susan C. Young Copy Share Image
“By taking a personal interest in other people’s lives, you are demonstrating selflessness, grace, and respect.” — Susan C. Young Copy Share Image
“We are more likely to trust a person who is easier to read; they're easier to believe. Or we tend to think… — Susan C. Young Copy Share Image
“What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What… — Susan C. Young Copy Share Image
“Becoming more socially aware involves greater understanding of the dynamics of social interactions to assure you achieve harmonious outcomes.” — Susan C. Young Copy Share Image
“Rapport allows you to create a friendly compatibility and easy companionship which feels comfortable and enjoyable.” — Susan C. Young Copy Share Image
“Become aware of the physical distance and spatial orientation that you experience while in the company of others. Being empathetic and sensitive… — Susan C. Young Copy Share Image
“We can choose how we present ourselves to the world—and we should. From a sales perspective, who would you rather work with?… — Susan C. Young Copy Share Image
“17 Ways to Just Be Nice “No act of kindness, no matter how small, is ever wasted.” ―Aesop 1. Be sincere. 2.… — Susan C. Young Copy Share Image
“Follow your heart, but take your brain with you!" After buying an armload of funny books filled with clean jokes, one-liners, and… — Susan C. Young Copy Share Image
“Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and… — Susan C. Young Copy Share Image
“Having a sense of humor can be one of your greatest assets and equip you with an undeniable "attractor factor." The benefits… — Susan C. Young Copy Share Image
“Active listening is the ultimate "Golden Rule" for sensational customer service. Just as the important people in your life will feel more… — Susan C. Young Copy Share Image
“When your speaking style is clear, confident, and concise, your listeners will perceive you as such.” — Susan C. Young Copy Share Image
“When I was a young and aspiring speaker, I sought mentorship from a man who had been a Dale Carnegie trainer for… — Susan C. Young Copy Share Image
“Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you… — Susan C. Young Copy Share Image
“Let Sleeping Dogs Lie When I hear someone expressing an adamant opinion which is diametrically opposed to my own, I have a… — Susan C. Young Copy Share Image
“Hugging is quite an intimate contact. Considering the studies done on proxemics we looked at earlier; when you get within two feet… — Susan C. Young Copy Share Image
