“Is your voice value delivering the image you wish to convey? Is your voice coming across as smart, friendly, and positive or… — Susan C. Young Copy Share Image
“When you sincerely want to connect on deeper levels and encourage other people to talk about themselves, use open-ended questions to stimulate… — Susan C. Young Copy Share Image
“Wise leaders know that being personable ad friendly is the highly-prized personality for employees who are meeting, greeting, and engaging on the… — Susan C. Young Copy Share Image
“Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful.” — Susan C. Young Copy Share Image
“Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement,… — Susan C. Young Copy Share Image
“We’ve all known that one salesperson whose primary motivation in a transaction is to earn a commission—regardless of their customer’s needs. From… — Susan C. Young Copy Share Image
“Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the… — Susan C. Young Copy Share Image
“I have a few friends who are confined to wheelchairs for access and mobility. I don't want to always be looking down… — Susan C. Young Copy Share Image
“Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around… — Susan C. Young Copy Share Image
“Meeting someone for the first time has significance, but for some people, the awkwardness can be so great that they avoid a… — Susan C. Young Copy Share Image
“In her book, Ask Outrageously! my friend Linda Swindling suggests to “Mimic the body language of the most powerful people you know.… — Susan C. Young Copy Share Image
“Heed Your Speed. Are you a fast or a slow talker? Be mindful towards the person with whom you are speaking to… — Susan C. Young Copy Share Image
“When you enter a room, a social situation, or a business meeting, be mindful of cues; read between the lines to better… — Susan C. Young Copy Share Image
“The irony is that their enthusiasm for personal revelation can backfire badly and have the opposite effect. People become their own worst… — Susan C. Young Copy Share Image
“Is it better to be interested or interesting? Good question. People will be more interested in you when you first demonstrate that… — Susan C. Young Copy Share Image
“Growing up with well-educated parents and an older sister with her Master’s Degree in English Language and Literature, I was left with… — Susan C. Young Copy Share Image
“Have you ever paid notice to the full sound range of your voice? If you have ever been in a chorus or… — Susan C. Young Copy Share Image
“Considerations & Exceptions for Impressive Handshakes • Be mindful of a person’s age; be tender with arthritic hands. In that case, a… — Susan C. Young Copy Share Image
“To make matters even more complicated, research has shown that we remember only 25-50 percent of what we hear. This inclination not… — Susan C. Young Copy Share Image
“To Disclose or Not Disclose I just saw a poster: "Dirty laundry goes here (laundry basket) not here (Facebook logo)." Online and… — Susan C. Young Copy Share Image
“Wouldn’t it be wonderful to be a natural communicator and know exactly what, when, why, and how to speak so that your… — Susan C.Young Copy Share Image
“As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness… — Susan C. Young Copy Share Image
“High fives and fist bumps have become the popular alternatives to traditional handshakes, especially among the younger generations. As a new social… — Susan C. Young Copy Share Image
“If you want to impress someone with how much you know, the best thing you can do is talk to them about… — Susan C. Young Copy Share Image
