Customer Quotes by Michael Dell

11 Customer quotes by Michael Dell

Michael Dell’s view of the customer surfaces across eleven brief statements, each cutting straight to the core of his business philosophy. The set offers a quick, focused look at how he values the end‑user.

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We were always focused on our profit and loss statement. But cash flow was not a regularly discussed topic. It was as…

Michael Dell

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If we have 99% [market] share of Ford Company, the question to us is 'How do we improve the customer satisfaction in…

Michael Dell

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In taking Dell private, we plan to go back to our roots, focusing on the entrepreneurial spirit that made Dell one of…

Michael Dell

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Buying a company that is number one in its business is hard to do. When something is for sale, it's often not…

Michael Dell

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The customer reaction to Dell going private has been a lot more positive than I would have ever imagined. Customers see it…

Michael Dell

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We've found that customers are very open. They'll tell you what's going on, what's working and what's not. They're looking for help.

Michael Dell

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You have to do stuff that you're actually incredibly passionate and excited about and you know something about. The 'oppor-tuneurs' don't do…

Michael Dell

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People ask me all the time, 'How can I become a successful entrepreneur?' And I have to be honest: It's one of…

Michael Dell

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Real entrepreneurs have what I call the three Ps (and, trust me, none of them stands for 'permission'). Real entrepreneurs have a…

Michael Dell

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“I started the business with a simple question: How can we make the process of buying a computer better? The answer was:…

Michael Dell

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The best customers for us are the ones that present us with a new problem because chances are, if one customer has…

Michael Dell

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By questioning all the aspects of our business, we continuously inject improvement and innovation into our culture.

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When we acquired Secureworks, if we had taken it and made all the salespeople into Dell salespeople, we would have totally destroyed Secureworks. Instead,…

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Anything that can be measured can be improved

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If you have to go through life being unhappy to conform to society around you, that's not a very good deal.

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“Sometimes it's better not to ask-or to listen-when tell you something can't be done. I didn't ask for permission or approval. I just went…

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Computing shows up in many different ways. You have computing that you wear, computing that you carry. What you think of as the traditional…

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The IT organization can't drive or lead a digital transformation. It has to come from the business and the business strategy, because they're fundamental…

Michael Dell

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With the understanding that you will face tough times and amazing experiences, you must also commit to the adventure. Just have faith in the…

Michael Dell

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“I started the business with a simple question: How can we make the process of buying a computer better? The answer was: Sell computers…

Michael Dell

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The key is to listen to your heart and let it carry you in the direction of your dreams. I've learned that it's possible…

Michael Dell

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The world got enamored with smartphones and tablets, but what's interesting is those devices don't do everything that needs to be done. Three-D printing,…

Michael Dell

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I was in seventh grade math class, and we had this thing called Number Sense. So, I wasn't on the track team. Wasn't on…

Michael Dell

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