We need to take excellent care of our customers, and do so at a profit. — Gerard Arpey Copy Share Image
That doesn't mean you have to have the lowest costs in the industry to succeed. But you need to make sure the… — Gerard Arpey Copy Share Image
But I definitely see us playing a major role in St. Louis in the years to come. We already provide service to 95 percent… — Gerard Arpey Copy Share Image
We continued the hard work of integrating TWA, because at that time we still thought an efficient connecting hub in St. Louis could be… — Gerard Arpey Copy Share Image
This airline is grateful for his extensive contributions and we will miss his friendship and support. We extend our deepest sympathies to the Casey… — Gerard Arpey Copy Share Image
At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty… — Gerard Arpey Copy Share Image
First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of… — Gerard Arpey Copy Share Image
Just to cover the increase in fuel costs over the past two years, American would have had to raise fares nearly $75 per round-trip… — Gerard Arpey Copy Share Image
Second, we have to make the most of the strengths we have, the amenities that many of our competitors cannot replicate. But again, those… — Gerard Arpey Copy Share Image
We need to take excellent care of our customers, and do so at a profit. — Gerard Arpey Copy Share Image
These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an… — Gerard Arpey Copy Share Image
However, the economics of our business continued to deteriorate. We barely escaped bankruptcy a year ago, and in the aftermath of that escape we… — Gerard Arpey Copy Share Image
That doesn't mean you have to have the lowest costs in the industry to succeed. But you need to make sure the activities and… — Gerard Arpey Copy Share Image
I think in just about any business the low cost competitor is always going to have an advantage. — Gerard Arpey Copy Share Image
Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with… — Gerard Arpey Copy Share Image
