That doesn't mean you have to have the lowest costs in the industry to succeed. But you need to make sure the activities and product attributes that increase your costs above the other guy bring in at least that much… — Gerard Arpey Copy Share Image
Our Fly Smart philosophy is about investing only on those points of differentiation that pay for themselves, that earn a revenue premium commensurate with what it costs us to provide that product or service. — Gerard Arpey Copy Share Image
But I definitely see us playing a major role in St. Louis in the years to come. We already provide service to 95 percent… — Gerard Arpey Copy Share Image
We continued the hard work of integrating TWA, because at that time we still thought an efficient connecting hub in St. Louis could be… — Gerard Arpey Copy Share Image
This airline is grateful for his extensive contributions and we will miss his friendship and support. We extend our deepest sympathies to the Casey… — Gerard Arpey Copy Share Image
At American Airlines, we have built a business around the love of travel that has lasted three quarters of a century. And I'm pretty… — Gerard Arpey Copy Share Image
First, we have to lower our costs to levels that are more competitive. This will prevent the lower-cost airlines from pushing us out of… — Gerard Arpey Copy Share Image
Just to cover the increase in fuel costs over the past two years, American would have had to raise fares nearly $75 per round-trip… — Gerard Arpey Copy Share Image
Second, we have to make the most of the strengths we have, the amenities that many of our competitors cannot replicate. But again, those… — Gerard Arpey Copy Share Image
We need to take excellent care of our customers, and do so at a profit. — Gerard Arpey Copy Share Image
These are times of unprecedented challenge and change in the airline industry, and the appointments we are announcing today will put American in an… — Gerard Arpey Copy Share Image
However, the economics of our business continued to deteriorate. We barely escaped bankruptcy a year ago, and in the aftermath of that escape we… — Gerard Arpey Copy Share Image
