“Although it may serve you well, any strength or skill which is overused can become a limitation when it forces you to… — Susan C. Young Copy Share Image
“When you are fully present and engaged in your workplace, you will demonstrate that you care about the success of your organization,… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn’t be bravery, would it?… — Susan C. Young Copy Share Image
“4 Steps for Understanding Each Other 1. Identify your beliefs and core values; ask how they determine your behaviors and habits. 2.… — Susan C. Young Copy Share Image
“On a recent business trip, I reunited with a friend I had not seen in twenty years. After having a lovely lunch… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What makes you feel confident and… — Susan C. Young Copy Share Image
“To cultivate bravery and courage, borrow courage. There is inspiration all around you in the form of people who are living your… — Susan C. Young Copy Share Image
“A man worth his salt will treat a lady like a lady and make the effort to be a gentleman. While independent… — Susan C. Young Copy Share Image
“Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it “handled?" If… — Susan C. Young Copy Share Image
“Mix • Be situationally aware and pay attention to the people in the room. • Introduce guests or help strike up a… — Susan C. Young Copy Share Image
“Take the initiative with deliberate steps to be a polite person: 1. Say please when you are making a request or asking… — Susan C. Young Copy Share Image
“The actor, writer, and director Woody Allen once said, “80% of success is just showing up!” You Can Show Up By .… — Susan C. Young Copy Share Image
“Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have… — Susan C. Young Copy Share Image
“Why is this disengagement epidemic becoming the new norm? A few reasons I have witnessed in speaking with companies across the country… — Susan C. Young Copy Share Image
“I remember hearing years ago about a centenarian being interviewed on her birthday. She was asked, “Throughout your life, you have witnessed… — Susan C. Young Copy Share Image
“Every one of us, at some time or another, has allowed fear to prevent us from living our best possible life. The… — Susan C. Young Copy Share Image
“Mindfulness is a quiet strength and deeply rooted value which many other cultures understand and often practice better than we do. It… — Susan C. Young Copy Share Image
“What is easy for one person may be terrifying for another. Not all people have developed an unshakable confidence to kick butt… — Susan C. Young Copy Share Image
“Being Present Years ago, I attended a conference where the keynote speaker encouraged everyone to BE HERE NOW! It grabbed people's attention… — Susan C. Young Copy Share Image
“Graciously Accepting a Compliment. How many times have you offered someone a sincere compliment only to have it thrown back in your… — Susan C. Young Copy Share Image
“Our cultural lens is so much a part of us that we are not even aware of how obvious it is to… — Susan C. Young Copy Share Image
“Take the initiative with deliberate steps to be a polite person: 1. Cover your mouth when you cough or sneeze. 2. Reciprocate… — Susan C. Young Copy Share Image
“It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym,… — Susan C. Young Copy Share Image
“In the hit movie, “Pay It Forward,” a middle school child dreams of how he can change the world by being the… — Susan C. Young Copy Share Image
“To Become an Attentive Listener . . . • Observe a person’s physical presence to see how their body language aligns with… — Susan C. Young Copy Share Image
“UN-Impressive ‘Compliments’ . . . • When compliments are used as a passive-aggressive way to manipulate others for personal gain. • Delivering… — Susan C. Young Copy Share Image
“Glow What can you do and how can you be in order to bring out the best in others and truly help… — Susan C. Young Copy Share Image
“Finding the good in others is mutually rewarding for both you and the fortunate recipient of your kind words. Don’t you love… — Susan C. Young Copy Share Image
“UN-Impressives of the Poor Listener • Thinking about what you should have done, could have done, or need to do. • Allowing… — Susan C. Young Copy Share Image
“At a Chamber of Commerce networking breakfast, two of my friends and I were standing in a circle talking. A stranger approached,… — Susan C. Young Copy Share Image
“I love acronyms, don’t you? They are quick and easy tools for remembering important lessons that are too good to forget. The… — Susan C. Young Copy Share Image
“Be the "Liker" “If you want to be liked, BE THE LIKER!” This was some of the best advice my enlightened mother… — Susan C. Young Copy Share Image
“17 Ways to Just Be Nice “No act of kindness, no matter how small, is ever wasted.” ―Aesop 1. Be sincere. 2.… — Susan C. Young Copy Share Image
“For more than forty years, Judith Martin has inspired the world with advice on etiquette excellence, proper behavior, and codes of conduct… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share
“Employee Engagement “Employee Engagement” has become a very hot topic in recent years. The escalating statistics for disengagement are alarming. In 2015, the Gallup… — Susan C. Young Copy Share
“To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes… — Susan C. Young Copy Share
“A smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible… — Susan C. Young Copy Share
