Empathy Quote by Simon Sinek
![“Empathy is not something we offer to our customers or our employees from nine to five... (it) is... "a second by second, minute by minute service that [we] owe to everyone if [we] want to call [ourselves] a leader.” quote by Simon Sinek](https://sms4smile.com/quotes/img-quotes/2c0/simon-sinek-349_empathy_empathy-is-not-something-we-offer-to-our_207748.jpg)
““Empathy is not something we offer to our customers or our employees from nine to five... (it) is... "a second by second, minute by minute service that [we] owe to everyone if [we] want to call [ourselves] a leader.””
About This Quote
Source Speech: Start With Why Talk, 2011
Leadership requires constant, genuine empathy toward everyone, not just during work hours.
In simple terms: Leadership needs ongoing empathy.
Key Takeaway
Practice empathy every moment.
Themes
leadership
empathy
service
Mood
inspirational
thoughtful
Type
motivational
philosophical
When to use this quote
- customer service
- team management
- public speaking
- conflict resolution
Key Concepts
Human-centered design
servant leadership
Questions to Reflect On
- How can you show empathy without overstepping boundaries?
- What daily habits reinforce genuine care?
A Different Perspective
Empathy can be perceived as intrusive if not balanced.
![“That is another theme in the book [Dreams from My Father]. How do we exercise more empathy in our public discourse? How do we get the black to see through the eyes of the white? Or the citizen to see through the eyes of the immigrant? Or the straight to see through the eyes of the gay? That has…” quote by Barack Obama](https://sms4smile.com/quotes/img-quotes/00d/barack-obama-17_black_that-is-another-theme-in-the-book-dreams_10185.jpg)
