Service Quote by Sebastian Marshall

“Third-order consequences: Toyota winds up with the highest quality rates, lowest defect rates, and most efficient factories in the world.”

— Sebastian Marshall

“The foreman carpenter allots his men work according to their ability. Floor layers, makers of sliding doors, thresholds and lintels, ceilings and so on.…

— Sebastian Marshall

“It really actually doesn't take much time to run small experiments, and the payoff is greater levels of energy and more thriving across your…

— Sebastian Marshall

“start with a baseline of how often a habit or practice atrophies or breaks down, and then you start stacking up advantages to increase…

— Sebastian Marshall

“People who live at subsistence level want first things to be put first. They are not particularly interested in freedom of religion, freedom of…

— Sebastian Marshall

“ENTRAINMENT IS STUPIDLY EASY TO DO   It’s stupidly easy to start doing entrainment for yourself.    You pick a single type of action,…

— Sebastian Marshall

“That’s where operational skill comes in. It’s about those seemingly basic but utterly critical skills: scheduling, planning things out, communicating, checking and making adjustments…

— Sebastian Marshall

“First-order consequences of Prohibition: alcohol is made illegal, legitimate producers of alcohol go out of business, decrease in drinking.   Second-order consequences of Prohibition:…

— Sebastian Marshall

“The first is one that I’ve been surprised to see many top performers independently arrive at: wake up at least 3+ hours before your…

— Sebastian Marshall

“When things are going poorly or going excellently, one’s judgment tends to get compromised and it becomes harder to think clearly. You need to…

— Sebastian Marshall

“To modernize it a bit, lavish and excessive benefits during boom times won’t be remembered enough if you ask for pay cuts or do…

— Sebastian Marshall

“You can eat before you go out to a restaurant so you’re not hungry.”

— Sebastian Marshall