Business Quote by Samuel J. Palmisano
“From now on, the technology companies that succeed will be those that have developed skills at listening and a sophisticated understanding of their customers' industries.”
About This Quote
Source Speech: Business conference, 2015
Success for tech firms will hinge on deep listening and industry insight, not just technology.
In simple terms: Tech success needs listening and industry knowledge.
Key Takeaway
Invest in customer listening and expertise.
Themes
customer focus
industry insight
innovation
strategy
Mood
strategic
analytical
Type
advice
philosophical
When to use this quote
- business
- technology
- leadership
Key Concepts
listening skills
market analysis
customer empathy
Questions to Reflect On
- How can you improve listening in your org?
- What industry knowledge is missing?
A Different Perspective
Listening alone isn’t enough without execution.
![“[S]ometimes, when you are a food person, the possible irrelevance of what you are doing doesn’t cross your mind until it’s too late. (Once, for example, when I was just starting out in the food business, I was hired by the caper people to develop a lot of recipes using capers, and it was weeks of…” quote by Nora Ephron](https://sms4smile.com/quotes/img-quotes/d79/nora-ephron-1217_business_s-ometimes-when-you-are-a-food-person-th_980.jpg)
![“If the State does not acquire supremacy over [vast private] enterprises, it becomes their puppet, and they become the real State.” quote by Bertrand Russell](https://sms4smile.com/quotes/img-quotes/bad/bertrand-russell-69_acquire_if-the-state-does-not-acquire-supremacy_1379.jpg)