Action Quote by Richard Pascale
“Explicit knowledge, conventionally delivered like pizza (neat boxes with toppings of concepts, theories, best practices and war stories), is consumed by the brain but not metabolized into action. The learning we call intuition, know-how and common sense gets into the blood stream through osmosis. It is shaped by social context.”
About This Quote
Source Book: The Knowledge Management Handbook, 1999
Explicit knowledge is delivered clearly but not acted on; intuition and common sense develop through social osmosis, shaping practical action.
In simple terms: Explicit facts need social context to become useful intuition.
Foster environments where informal learning spreads.
Themes
Mood
Type
When to use this quote
- team meetings
- on‑the‑job training
- mentoring programs
Key Concepts
Questions to Reflect On
- How can organizations capture tacit knowledge?
- What practices turn theory into practice?
Over‑reliance on formal training can ignore tacit knowledge.