Humility Quote by Patrick Lencioni
““At its core, naked service boils down to the ability of a service provider to be vulnerable—to embrace uncommon levels of humility, selflessness, and transparency for the good of a client.””
About This Quote
Source Book: The Advantage, Patrick Lencioni, 2012
Great service requires providers to be open, humble, selfless, and transparent for client benefit.
In simple terms: Service needs humility and transparency.
Practice vulnerability in client interactions.
Themes
Mood
Type
When to use this quote
- customer support
- consulting
- team meetings
Key Concepts
Questions to Reflect On
- When does openness risk overexposure?
- How to protect team while being transparent?
Vulnerability can be perceived as weakness.