Communication Quote by Mufi Hannemann
“One of the lessons of 9/11 and (Hurricane) Katrina was 'communication, communication, communication, .. We don't want to have to say 'should have, could have, would have.'.”
About This Quote
Source Speech: Post‑Disaster Leadership Conference, 2006
Effective disaster response hinges on relentless communication, avoiding hindsight blame.
In simple terms: Clear communication is essential in crises.
Key Takeaway
Prioritize transparent, continuous communication.
Themes
communication
disaster response
leadership
Mood
urgent
determined
Type
motivational
practical
When to use this quote
- emergency drills
- public information campaigns
- after‑action reviews
Key Concepts
crisis management
organizational behavior
team coordination
Questions to Reflect On
- How can we improve real‑time information flow?
- What structures prevent blame culture?
A Different Perspective
Even with communication, resources may be insufficient.
![“Do you really want to know why I'm doing all this goodwill, and why I'm an ambassador for Habitat for Humanity and why I gave a million to [relief efforts for Hurricane] Katrina? It's because I feel guilty about the huge hole in the ozone layer my haircuts created. It's my responsibility to right…” quote by Jon Bon Jovi](https://sms4smile.com/quotes/img-quotes/a95/jon-bon-jovi-2929_ambassadors_do-you-really-want-to-know-why-i-m-doing_475915.jpg)
![“Whether we're talking about what the role of the government is, what you think of the United Nations, political leaders or how to respond to [Hurricane] Katrina and whether it had anything to do with race, across a wide variety of issues we see differences between mainstream black and white…” quote by Michael C Dawson](https://sms4smile.com/quotes/img-quotes/e92/michael-c-dawson-54101_black_whether-we-re-talking-about-what-the-rol_296341.jpg)
![“I wrote these two songs ["Coming Out of the Dark" and "Always Tomorrow"] as a celebration of hope. And I want to send it out to all of those people who are suffering through this terrible disaster [Hurricane Katrina], and please know that you are not alone - and you will not be.” quote by Gloria Estefan](https://sms4smile.com/quotes/img-quotes/f16/gloria-estefan-2160_celebration_i-wrote-these-two-songs-coming-out-of-th_256272.jpg)
![“Hurricane Katrina reiterated the need for [access to] medical records, ... ... But there's going to be a lot more needed than $4 million.” quote by Thomas Carper](https://sms4smile.com/quotes/img-quotes/5b4/thomas-carper-44390_access_hurricane-katrina-reiterated-the-need-fo_112075.jpg)
