Return Quote by Mallory Ortberg
“It is so tempting to return rudeness with rudeness!”
About This Quote
Responding to rudeness with rudeness is tempting, but likely leads to escalation and negativity.
In simple terms: It's tempting to retaliate with rudeness.
Choose calm responses over retaliation.
Themes
Mood
Type
When to use this quote
- customer service
- personal relationships
- team meetings
Key Concepts
Questions to Reflect On
- How can you defuse rude interactions?
- What alternatives to rudeness exist?
May perpetuate hostility and damage relationships.