Anything Quote by Leonard Lauder
“I don't think there's anything wrong with being paternalistic as a company.”
About This Quote
Source Interview: Business Magazine, 2015
The speaker argues that a company can justfully guide customers and employees without being oppressive.
In simple terms: Being paternalistic can be acceptable for a company.
Consider when guidance is beneficial.
Themes
Mood
Type
When to use this quote
- product design
- employee training
- customer service
- brand loyalty
Key Concepts
Questions to Reflect On
- When does guidance become control?
- How to balance care with freedom?
May limit autonomy and innovation.