Bad person Quote by Laszlo Bock
““Poor performance is rarely because the person is incompetent or a bad person. It’s typically a result of a gap in skill (which is either fixable or not) or will (where the person is not motivated to do the work).””
About This Quote
Source Book: “Work Rules!” (2015) chapter on performance
Poor performance usually stems from skill gaps or lack of motivation, not inherent incompetence.
In simple terms: Bad results often come from missing skills or low drive.
Key Takeaway
Identify and address skill or motivation gaps.
Themes
performance
skill development
motivation
leadership
Mood
analytical
practical
Type
advice
instructional
When to use this quote
- team meetings
- employee reviews
- training programs
Key Concepts
human resources
organizational behavior
Questions to Reflect On
- How can leaders diagnose skill vs. motivation issues?
- What interventions improve motivation?
A Different Perspective
Assuming incompetence can demotivate staff.
