Communication Quote by Julia Heywood
““You are never listening to what someone is saying, you are only ever listening to what you are hearing””
About This Quote
Source Speech: "Active Listening Workshop", 2019
Listening is filtered by personal biases; we hear what we expect, not always what is said.
In simple terms: We hear our own expectations.
Practice mindful listening to reduce bias.
Themes
Mood
Type
When to use this quote
- team meetings
- conflict resolution
- education sessions
Key Concepts
Questions to Reflect On
- How often do you notice your own listening bias?
- What steps can you take to hear more accurately?
Changing ingrained habits is difficult.