Building Quote by Jon Jones
“Having to call your customer service department is like falling off a six story building.”
About This Quote
Calling customer service feels as disastrous as a dangerous fall, highlighting frustration.
In simple terms: Customer service calls feel disastrous.
Seek alternatives to avoid frustration.
Themes
Mood
Type
When to use this quote
- billing issues
- technical support
- complaint handling
Key Concepts
Questions to Reflect On
- What makes service calls feel so bad?
- How can you improve the experience?
Avoiding calls may delay resolution.