Analysis Quote by John P. Kotter
“This is true even in organizations that are very focused on analysis and quantitative measurement, even among people who think of themselves as smart in an MBA sense. In highly successful change efforts, people find ways to help others see the problems or solutions in ways that influence emotions, not just thought.”
About This Quote
Source Book: "Leading Change" by John P. Kotter, 1996
Successful change hinges on emotionally resonant communication, not just data, to help people see problems and solutions.
In simple terms: Emotions drive change more than facts alone.
Communicate change with compelling stories.
Themes
Mood
Type
When to use this quote
- corporate restructuring
- nonprofit initiatives
- community projects
Key Concepts
Questions to Reflect On
- What story can illustrate your change goal?
- How will you measure emotional impact?
Rational arguments still matter for credibility.