Customer service Quote by Huey Freeman
“Robert Jebediah Freeman had sworn a lifetime intifada against the movie theater industry for exorbitant prices and poor customer service, which, interestingly enough, did not stop him from going to see movies.”
About This Quote
Source Novel: The Outsiders, S.E. Hinton, 1967
Robert Jebediah Freeman’s lifelong protest against high movie prices and poor service is contradicted by his continued attendance at films.
In simple terms: He protests but still participates.
Key Takeaway
Identify contradictions between beliefs and actions.
Themes
consumerism
protest
contradiction
personal integrity
entertainment
Mood
critical
introspective
Type
literary
philosophical
When to use this quote
- moviegoing habits
- budgeting
- customer advocacy
- personal budgeting
Key Concepts
Sociology
behavioral economics
cognitive dissonance
Questions to Reflect On
- Why do you continue actions you oppose?
- What changes could align your actions with your values?
A Different Perspective
His protest may be symbolic rather than effective.
![“Gene [Siskel] often mentioned something François Truffaut once told him: the most beautiful sight in a movie theater is to walk down to the front, turn around, and look at the light from the screen reflected on the upturned faces of the members of the audience.” quote by Roger Ebert](https://sms4smile.com/quotes/img-quotes/2d8/roger-ebert-655_audience_gene-siskel-often-mentioned-something-fr_61356.jpg)
