Building Quote by Steven Magee

“Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.”

— Steve Maraboli

“Businesses need to be more alert. Sometimes the problem is not the customer service, it is the product.”

— Janna Cachola

“Products that delight customers do the unexpected. They solve a problem customers didn’t know they had, or they evoke a positive emotion.”

— Nathan Furr

“Just remember, you could be that nasty customer one day. How would you like to be treated.”

— Cinder Rella

“Unfortunately, the worst part of a product/service is the seller.”

— Alin Sav

“Customers are people. They lead lives. They have kids, they eat too much, they don’t sleep well, they phone in sick, they get bored,…

— Alistair Croll

“We're all in the customer service business. Our goal must be to exceed our customers' expectations everyday.”

— Dave Thomas

“they shared mortals’ reluctance for either reading instructions or calling customer support.”

— Rick Riordan

“*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.”

— Mokokoma Mokhonoana

“Businesses fail either because they leave their customers or because their customer leave them !”

— Andrew S. Grove

“Get rid of toxic customers before they get rid of your business.”

— Mac Duke The Strategist

“You're better than that. Start giving your customer solutions rather than just information.”

— Mark Hunter