Apologizing Quote by Harriet Lerner
“It's true that over-apologizing interrupts the flow of conversation and irritates the person who has to stop and offer reassurance, like, "No, it's fine, don't worry about it." But far greater than the challenge of toning down unnecessary "sorrys" is offering an apology when one is due.”
About This Quote
Excessive apologies disrupt conversation and burden the listener; sincere apologies are essential when warranted.
In simple terms: Over‑apologizing hurts dialogue; apologize truly when needed.
Key Takeaway
Apologize wisely, not habitually.
Themes
communication
social etiquette
apology
boundaries
Mood
reflective
practical
Type
advice
educational
When to use this quote
- team meetings
- personal conflicts
- customer service
Key Concepts
active listening
emotional intelligence
assertiveness
Questions to Reflect On
- When is an apology necessary?
- How can you reduce unnecessary sorrys?
A Different Perspective
Apology may be misinterpreted as weakness.
