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Failure Quote by Greg Thain

“Retail brands are just as vulnerable as product brands to a loss of trust based on, for example, a major product quality failure, but the stakes and risks are much higher. A brand such as Tesco Basics has annual sales of £1 billion, so the value that can be lost is huge. Equally, the brand is…” quote by Greg Thain
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““Retail brands are just as vulnerable as product brands to a loss of trust based on, for example, a major product quality failure, but the stakes and risks are much higher. A brand such as Tesco Basics has annual sales of £1 billion, so the value that can be lost is huge. Equally, the brand is composed of hundreds of products manufactured by third parties, so the risks of a product quality failure are magnified. Retailers””

Greg Thain

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