Consumers Quote by Glenn Kelman
“I think that real estate consumers are stuffy; I think they're scared. They don't buy a house every day. It's a very infrequent purchase.”
About This Quote
Source Interview: Real Estate Market Insights, 2022
Consumers view real estate as a rare, high‑stakes purchase, leading to cautious, hesitant behavior.
In simple terms: Buying a house is rare, so people act cautiously.
Recognize and address consumer fear.
Themes
Mood
Type
When to use this quote
- marketing campaigns
- financial counseling
- first‑time buyer programs
- risk mitigation strategies
Key Concepts
Questions to Reflect On
- How can we reduce perceived risk for buyers?
- What incentives encourage frequent purchases?
Consumers may still overestimate risk despite reassurance.