Productivity Quote by Gene Kim
““interrupting technology workers is easy, because the consequences are invisible to almost everyone, even though the negative impact to productivity may be far greater than in manufacturing.””
About This Quote
Source Book: The Phoenix Project, 2013
Interrupting tech workers seems easy because the hidden costs to productivity are often unseen, yet they can be larger than in traditional manufacturing.
In simple terms: Hidden productivity loss from interruptions.
Minimize unnecessary interruptions.
Themes
Mood
Type
When to use this quote
- software development
- IT support
- project planning
Key Concepts
Questions to Reflect On
- How can you measure hidden costs?
- What policies reduce invisible disruptions?
Not all interruptions are harmful.