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Productivity Quote by Gene Kim

“interrupting technology workers is easy, because the consequences are invisible to almost everyone, even though the negative impact to productivity may be far greater than in manufacturing.” quote by Gene Kim
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““interrupting technology workers is easy, because the consequences are invisible to almost everyone, even though the negative impact to productivity may be far greater than in manufacturing.””

Gene Kim

About This Quote

Source Book: The Phoenix Project, 2013

Interrupting tech workers seems easy because the hidden costs to productivity are often unseen, yet they can be larger than in traditional manufacturing.

In simple terms: Hidden productivity loss from interruptions.

Key Takeaway

Minimize unnecessary interruptions.

Themes

productivity technology management

Mood

analytical serious

Type

business technical

When to use this quote

  • software development
  • IT support
  • project planning

Key Concepts

systems theory human factors workflow optimization

Questions to Reflect On

  • How can you measure hidden costs?
  • What policies reduce invisible disruptions?
A Different Perspective

Not all interruptions are harmful.

2.2 out of 5 (10 ratings)

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