Communication Quote by Frances Hesselbein
“Communication is not saying something; communication is being heard,”
About This Quote
Source Speech: Leadership Conference (2005)
Effective communication is not just speaking, but being truly understood.
In simple terms: Being heard matters more than speaking.
Prioritize clarity and active listening.
Themes
Mood
Type
When to use this quote
- team meetings
- public speaking
- customer service
Key Concepts
Questions to Reflect On
- How can you test if your message was received?
- What barriers prevent being heard?
Listening alone doesn’t guarantee understanding.