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Communication Quote by Frances Hesselbein

“Communication is not saying something; communication is being heard,” quote by Frances Hesselbein
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“Communication is not saying something; communication is being heard,”

Frances Hesselbein

About This Quote

Source Speech: Leadership Conference (2005)

Effective communication is not just speaking, but being truly understood.

In simple terms: Being heard matters more than speaking.

Key Takeaway

Prioritize clarity and active listening.

Themes

communication leadership understanding

Mood

thoughtful professional

Type

leadership educational

When to use this quote

  • team meetings
  • public speaking
  • customer service

Key Concepts

psychology of perception feedback loops

Questions to Reflect On

  • How can you test if your message was received?
  • What barriers prevent being heard?
A Different Perspective

Listening alone doesn’t guarantee understanding.

2.5 out of 5 (7 ratings)

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