Distance Quote by Donald Rumsfeld

Treat your employees like customers.

— Herb Kelleher

You have got the right strategy, the right geography; you have got the right customers. You need to prioritise them better; we need to…

— Azim Premji

Offer your customers a long-term relationship, then do everything possible to build and maintain it.

— Brian Tracy

“Maximise efficiency by limiting and simplifying the range of products handled: This objective usually works against the other objectives, but limiting customers to a…

— Greg Thain

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them - preferably in unexpected and…

— Richard Branson

Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves

— Steve Jobs

Communicate. Listen to your customers, associates and competitors.

— J. Willard Marriott

I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder).

— Masaaki Imai

You have to treat your employees like customers

— Herb Kelleher

The key to management is to get rid of the managers.

— Ricardo Semler

Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the…

— J. W. "Bill" Marriott, Jr

Management's job is to optimize the whole system.

— W. Edwards Deming