Ford Quote by Donald A. Norman
““A story tells of Henry Ford’s buying scrapped Ford cars and having his engineers disassemble them to see which parts failed and which were still in good shape. Engineers assumed this was done to find the weak parts and make them stronger. Nope. Ford explained that he wanted to find the parts that were still in good shape. The company could save money if they redesigned these parts to fail at the same time as the others.””
About This Quote
Source Book: The Design of Everyday Things, 2013
Effective design focuses on preserving functional components rather than only fixing failures.
In simple terms: Design should keep good parts, not just fix broken ones.
Identify and retain what works well.
Themes
Mood
Type
When to use this quote
- product development
- maintenance planning
- cost reduction strategies
Key Concepts
Questions to Reflect On
- What parts of your system are still valuable?
- How can you redesign to extend lifespan?
Over‑emphasis on fixing can waste resources.