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Ford Quote by Donald A. Norman

“A story tells of Henry Ford’s buying scrapped Ford cars and having his engineers disassemble them to see which parts failed and which were still in good shape. Engineers assumed this was done to find the weak parts and make them stronger. Nope. Ford explained that he wanted to find the parts that…” quote by Donald A. Norman
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““A story tells of Henry Ford’s buying scrapped Ford cars and having his engineers disassemble them to see which parts failed and which were still in good shape. Engineers assumed this was done to find the weak parts and make them stronger. Nope. Ford explained that he wanted to find the parts that were still in good shape. The company could save money if they redesigned these parts to fail at the same time as the others.””

Donald A. Norman

About This Quote

Source Book: The Design of Everyday Things, 2013

Effective design focuses on preserving functional components rather than only fixing failures.

In simple terms: Design should keep good parts, not just fix broken ones.

Key Takeaway

Identify and retain what works well.

Themes

design efficiency innovation

Mood

analytical pragmatic

Type

philosophical inspirational

When to use this quote

  • product development
  • maintenance planning
  • cost reduction strategies

Key Concepts

systems thinking resource optimization value engineering

Questions to Reflect On

  • What parts of your system are still valuable?
  • How can you redesign to extend lifespan?
A Different Perspective

Over‑emphasis on fixing can waste resources.

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