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Communication Quote by David Foster Wallace

“Good old traditional audio-only phone conversations allowed you to presume that the person on the other end was paying complete attention to you while also permitting you not to have to pay anything even close to complete attention to her. And yet-- and this was the retrospectively marvelous…” quote by David Foster Wallace
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““Good old traditional audio-only phone conversations allowed you to presume that the person on the other end was paying complete attention to you while also permitting you not to have to pay anything even close to complete attention to her. And yet-- and this was the retrospectively marvelous part-- even as you were dividing your attention between the phone call and all sorts of other idle little fuguelike activities, you were somehow never haunted by the suspicion that the person on the other end's attention might be similarly divided.””

David Foster Wallace

About This Quote

Source Essay: Infinite Jest, 1996

Traditional phone calls let us assume the other is fully attentive while we multitask, yet we rarely doubt their focus.

In simple terms: Phone calls create false sense of mutual attention despite distractions.

Key Takeaway

Recognize and address attention gaps in communication.

Themes

communication attention multitasking technology assumptions

Mood

reflective analytical critical

Type

observational philosophical

When to use this quote

  • remote work meetings
  • customer service calls
  • personal relationships
  • online education
  • virtual therapy

Key Concepts

social psychology media studies cognitive load

Questions to Reflect On

  • How does assumed attention affect relationship trust?
  • What strategies can ensure mutual focus?
A Different Perspective

Assumes all parties share the same level of distraction, which may not be true.

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