Attractive Quote by Clayton Christensen
“How could Digital's collapse be so precipitous? It's because, in many ways, financial performance data is misleading. As you move up to the top of the market, you're getting rid of the less profitable products at the low end and adding business with more attractive margins at the high end. The rate of unit volume growth might be tapering off as you pursue these smaller markets, but your margins actually look better. So Wall Street rewards your stock price until you hit the ceiling.”
About This Quote
Source Book: The Innovator’s Dilemma, 1997
Companies can appear successful by shedding low‑margin products and focusing on high‑margin ones, but this can mask underlying volume decline and create a false sense of growth.
In simple terms: Shifting to premium items can hide falling sales volumes.
Watch for hidden volume trends behind margin gains.
Themes
Mood
Type
When to use this quote
- company leadership
- investor presentations
- financial reporting
- strategic planning
Key Concepts
Questions to Reflect On
- Are margins a reliable health indicator?
- How can investors see beyond surface metrics?
Higher margins may not sustain long‑term health if volume shrinks.