Caught Quote by Cheri Huber
“People respond better to kindness than cruelty. Why, it's even caught on in the workplace, that bastion of self-hatred and disrespect.”
About This Quote
Source Book: The Power of Kindness, 2012
Kindness yields better responses than cruelty, even in hostile workplaces.
In simple terms: Kindness works better than cruelty.
Practice empathy at work.
Themes
Mood
Type
When to use this quote
- team meetings
- customer service
- conflict resolution
Key Concepts
Questions to Reflect On
- Can kindness improve productivity?
- How to handle toxic cultures?
Cruelty may sometimes enforce short‑term compliance.