Behavior Quote by Charlie Munger
“Well in the history of the See's Candy Company they always say, "I never did it before, and I'm never going to do it again." And we cashier them. It would be evil not to, because terrible behavior spreads.”
About This Quote
Source Interview: CNBC, 2023
Repeated bad behavior persists when people are rewarded, and ignoring it encourages further misconduct.
In simple terms: Bad habits spread if not challenged.
Key Takeaway
Address issues promptly.
Themes
ethics
behavior
accountability
Mood
concerned
critical
Type
advice
observational
When to use this quote
- workplace
- customer service
- leadership
- policy enforcement
Key Concepts
psychology
social influence
Questions to Reflect On
- How can we create systems that discourage repeat offenses?
- What incentives can promote ethical behavior?
A Different Perspective
People may resist change despite evidence.
![“We regard using [a stock's] volatility as a measure of risk is nuts. Risk to us is 1) the risk of permanent loss of capital, or 2) the risk of inadequate return. Some great businesses have very volatile returns - for example, See's [a candy company owned by Berkshire] usually loses money in two…” quote by Charlie Munger](https://sms4smile.com/quotes/img-quotes/50c/charlie-munger-458_candy_we-regard-using-a-stock-s-volatility-as_1564654.jpg)
![“They [Mc Donalds] take people and give them a first job, which enables them to get a second job. They do a very good job of educating troubled young people to be good citizens and they're probably more successful than charter schools.” quote by Charlie Munger](https://sms4smile.com/quotes/img-quotes/a55/charlie-munger-458_be-good_they-mc-donalds-take-people-and-give-the_41809.jpg)
![“It is way less certain to be a wonderful business in the future. The threat is alternative mediums of information. Every newspaper is scrambling to parlay their existing advantage into dominance on the Internet. But it is way less sure [that this will occur] than the certainty 20 years ago that…” quote by Charlie Munger](https://sms4smile.com/quotes/img-quotes/8d0/charlie-munger-458_advantage_it-is-way-less-certain-to-be-a-wonderful_59627.jpg)
