Stuart Diamond

“You assume that everyone else reacts to things the way that you do.”

— Stuart Diamond

“using other people’s standards is a highly persuasive way to achieve your goals.”

— Stuart Diamond

“Never make yourself the issue. Just because the other side is a jerk doesn't mean you should be a jerk.”

— Stuart Diamond

“Most people will give you the means to persuade them if you watch and listen carefully.”

— Stuart Diamond

“Studies done with both children and adults over the past fifty years show that blaming people reduces performance and motivation.”

— Stuart Diamond

“If the other person is likely to act irrationally, you need to offer emotional payments. You need to make adjustments. One example…

— Stuart Diamond

“If you make friends with the other party, they will look for ways to help you meet your goals.”

— Stuart Diamond

“Think about meeting your goals, not about wining over someone else”

— Stuart Diamond

“From now on, when you have a conflict with someone, ask yourself: (a) What am I perceiving? (b) What are they perceiving?…

— Stuart Diamond

“Negotiation is at the heart of human interaction. Every time people interact, there is negotiation going on: verbally or nonverbally, consciously or…

— Stuart Diamond

“Talking is a sign of strength. Not talking is a sign of weakness.”

— Stuart Diamond