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Communication Quote by Anna Deavere Smith

“Listening is not just hearing what someone tells you word for word. You have to listen with a heart. I don't want that to sound touchy-feely; it is not. It is very hard work.” quote by Anna Deavere Smith
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“Listening is not just hearing what someone tells you word for word. You have to listen with a heart. I don't want that to sound touchy-feely; it is not. It is very hard work.”

Anna Deavere Smith

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