Communication Quote by Amit Sood
““Research shows that the same content in an email and in in-person dialogue sounds less polite in the email.””
About This Quote
Source Research paper, 2021, Amit Sood
Email tone appears less polite than face‑to‑face, affecting communication.
In simple terms: Emails feel ruder.
Key Takeaway
Choose tone carefully in emails.
Themes
communication
tone
digital media
politeness
Mood
practical
analytical
Type
academic
professional
When to use this quote
- business emails
- customer service
- remote work
Key Concepts
media richness theory
social cues
interpersonal perception
Questions to Reflect On
- How to convey warmth in writing?
- What alternatives improve clarity?
A Different Perspective
Emails can be misinterpreted.
![“[In geology,] As in history, the material in hand remains silent if no questions are asked. The nature of these questions depends on the "school" to which the geologist belongs and on the objectivity of his investigations. Hans Cloos called this way of interrogation "the dialogue with the earth,"…” quote by Anonymous](https://sms4smile.com/quotes/img-quotes/8a7/anonymous-1_communication_in-geology-as-in-history-the-material-in_22470.jpg)
![“[A]lways get to the dialogue as soon as possible. I always feel the thing to go for is speed. Nothing puts the reader off more than a big slab of prose at the start." (Interview, The Paris Review , Issue 64, Winter 1975)” quote by P.G. Wodehouse](https://sms4smile.com/quotes/img-quotes/989/p-g-wodehouse-723_communication_a-lways-get-to-the-dialogue-as-soon-as-p_13316.jpg)
