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Change Quote by Alistair Croll

“A good metric changes the way you behave. This is by far the most important criterion for a metric: what will you do differently based on changes in the metric?” quote by Alistair Croll
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““A good metric changes the way you behave. This is by far the most important criterion for a metric: what will you do differently based on changes in the metric?””

Alistair Croll

About This Quote

Source Book: “Lean Analytics”, 2013, Chapter on Metrics

Metrics shape behavior; a good metric should drive desired actions and decisions.

In simple terms: Metrics influence how you act.

Key Takeaway

Choose metrics that prompt positive change.

Themes

metrics behavior decisionmaking

Mood

analytical practical

Type

business psychological

When to use this quote

  • product development
  • business strategy
  • personal goals
  • team management

Key Concepts

incentive design performance measurement feedback loops

Questions to Reflect On

  • What metric would you change to improve outcomes?
  • How will you measure true impact?
A Different Perspective

Bad metrics can incentivize gaming or shortcuts.

2.7 out of 5 (9 ratings)

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