Change Quote by Alistair Croll
““A good metric changes the way you behave. This is by far the most important criterion for a metric: what will you do differently based on changes in the metric?””
About This Quote
Source Book: “Lean Analytics”, 2013, Chapter on Metrics
Metrics shape behavior; a good metric should drive desired actions and decisions.
In simple terms: Metrics influence how you act.
Choose metrics that prompt positive change.
Themes
Mood
Type
When to use this quote
- product development
- business strategy
- personal goals
- team management
Key Concepts
Questions to Reflect On
- What metric would you change to improve outcomes?
- How will you measure true impact?
Bad metrics can incentivize gaming or shortcuts.