“The most important thing we are doing here is collapsing the silos," says Eash Sundaram, EVP of innovation and CIO of JetBlue. "When we think about a program, we don't think about IT and finance and commercial operations. We think… — Martha Heller Copy Share Image
“But here's the rub: looking across silos for opportunities to improve capabilities is one thing; creating a vision for how to seize those opportunities as another. Communicating that vision effectively is harder still. But the real work, the deepest work,… — Martha Heller Copy Share Image
“The CIO is that one leader who can see everything that is happening within the organization," says Victor Fetter, CIO of LPL Financial. "The… — Martha Heller Copy Share Image
“Because IT people can see so much, it is their responsibility to influence investment priorities, not just execute on priorities set by internal business… — Martha Heller Copy Share Image
“First, you need to understand the attitude that the current executive committee has toward IT," says Richter. "Do they believe that IT is a… — Martha Heller Copy Share Image
“But moving from enabling the business to being the business is challenging work. It means changing governance models, organizational structures, delivery methodologies and hiring… — Martha Heller Copy Share Image
“As a CIO, you are the first to step into traffic, to stand alone during a period of change before people come on board.… — Martha Heller Copy Share Image
“Your first step in running IT like a business is to stop thinking of IT investments as OPM (other people's money) and treat it… — Martha Heller Copy Share Image
“Someone once told me that, when your operations are not good, you should not talk strategy," says Iyer. "Fair enough. But the opposite is… — Martha Heller Copy Share Image
“The most important thing we are doing here is collapsing the silos," says Eash Sundaram, EVP of innovation and CIO of JetBlue. "When we… — Martha Heller Copy Share Image
“a fan of author Patrick Lencioni, Stevenson borrows from his concept of "company first" in her leadership program..."In every IT transformation, you make major… — Martha Heller Copy Share Image
“Lately, however, I have changed my thinking on this. I have a new Greek mythological figure in mind for the CIO; Cassandra. Cassandra made… — Martha Heller Copy Share Image
“CIOs, more than any other executive, have an end-to-end view of how the business works and the tools to turn that view into insights.… — Martha Heller Copy Share Image
“In my previous book, The CIO Paradox, I called this phenomenon the "accountability vs. ownership" paradox, where CIOs are responsible for the outcomes of… — Martha Heller Copy Share Image
