A good rule in organizational analysis is that no meeting of the minds is really reached until we talk of specific actions or decisions. We can talk of who is responsible for budgets, or inventory, or quality, but little is… — Joseph M. Juran Copy Share Image
It is most important that top management be quality-minded. In the absence of sincere manifestation of interest at the top, little will happen below. — Joseph M. Juran Copy Share Image
Observing many companies in action, I am unable to point to a single instance in which stunning results were gotten without the active and… — Joseph M. Juran Copy Share Image
Without a standard there is no logical basis for making a decision or taking action. — Joseph M. Juran Copy Share Image
Pareto's Principle: you generally spend 80% of your time on 20% of the project. — Joseph M. Juran Copy Share Image
What I want to do has no end, since I am on the endless frontier of a branch of knowledge. — Joseph M. Juran Copy Share Image
A good rule in organizational analysis is that no meeting of the minds is really reached until we talk of specific actions or decisions.… — Joseph M. Juran Copy Share Image
...every successful quality revolution has included the participation of upper management. We know of no exceptions. — Joseph M. Juran Copy Share Image
Goal setting has traditionally been based on past performance. This practice has tended to perpetuate the sins of the past. — Joseph M. Juran Copy Share Image
Quality planning consists of developing the products and processes required to meet customer's needs — Joseph M. Juran Copy Share Image
For many phenomena, 80% of consequences stem from 20% of the causes. — Joseph M. Juran Copy Share Image
