“Demonstrate ROI. In this approach, you gather and analyze data to prove that a usability change you’ve made resulted in cost savings or additional revenue (“Changing the label on this button increased sales by 0.25%”). There’s an excellent book about… — Steve Krug Copy Share Image
“It doesn’t matter how many times I have to click, as long as each click is a mindless, unambiguous choice.” — Steve Krug Copy Share Image
“Get rid of half the words on each page, then get rid of half of what’s left.” — Steve Krug Copy Share Image
“Your primary role should be to share what you know, not to tell people how things should be done.” — Steve Krug Copy Share Image
“The more you watch users carefully and listen to them articulate their intentions, motivations, and thought processes, the more you realize that their individual… — Steve Krug Copy Share Image
“Your guess [about the future of technology] is as good as mine. The only thing I'm sure of is (a) most of the predictions… — Steve Krug Copy Share Image
“And not just the right thing; it’s profoundly the right thing to do, because the one argument for accessibility that doesn’t get made nearly… — Steve Krug Copy Share Image
“If you want a great site, you’ve got to test. After you’ve worked on a site for even a few weeks, you can’t see… — Steve Krug Copy Share Image
If you're going to implement video, do it as well as YouTube does it or don't do it at all. — Steve Krug Copy Share Image
“If there's one thing you learn by working on a lot of different Web sites, it's that almost any design idea--no matter how appallingly… — Steve Krug Copy Share Image
![“Your guess [about the future of technology] is as good as mine. The only thing I'm sure of is (a) most of the predictions I hear are almost certainly wrong, and (b) the things that will turn out to be important will come as a surprise, even though in hindsight they'll seem perfectly obvious.” quote by Steve Krug](https://sms4smile.com/quotes/img-quotes/5e4/steve-krug-24838_technology_your-guess-about-the-future-of-technolog_1236191.jpg)
