You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are,… — Fred DeLuca Copy Share Image
I know a lot of people at some point in their business careers decide they'll just cash in and do something else, but for… — Fred DeLuca Copy Share Image
The people who come to work deserve to be paid properly, and there's no excuse. I could understand someone making a small error, but… — Fred DeLuca Copy Share Image
The franchisees are uniquely in touch at the local level. They see what's going on in their communities in a way we couldn't ever… — Fred DeLuca Copy Share Image
By and large, we're a bread-eating culture. People like sandwiches. We don't really over-think that one. — Fred DeLuca Copy Share Image
When we first started the company, I didn't have any thoughts of franchising. We just had company-owned stores. — Fred DeLuca Copy Share Image
I don't have much of a bucket list. I don't have a lot of needs and desires. — Fred DeLuca Copy Share Image
I went to school because I was supposed to. I did pre-med because my mum thought it was a good idea. — Fred DeLuca Copy Share Image
We have always had many more franchisee candidates than available locations. — Fred DeLuca Copy Share Image
The United States is a huge market, and once you get rolling, you can replicate that model over and over pretty easily. Your supply… — Fred DeLuca Copy Share Image
I was 17 years old when I built the first store... A very simple, basic store with a basic counter - not very much… — Fred DeLuca Copy Share Image
From my point of view, my job is just to work hard for our franchisees, so they can maintain the position they're in, and… — Fred DeLuca Copy Share Image
