When a customer is really not happy, it's a very unpleasant experience. — John L. Flannery Copy Share Image
“Knowing your customer means knowing what your customer really wants. Maybe it is your product, but maybe there’s something else, too: recognition,… — Harvey B. Mackay Copy Share Image
You have to realize that the customer really is king. People who go into more established businesses probably have to be careful… — Fred DeLuca Copy Share Image
I'm obsessed with the customer. I am the customer. I really don't think you can go wrong if you don't take your… — Sara Blakely Copy Share Image
Having your own store is one of the most immediate ways to connect with the customer, to really get to know her… — Reed Krakoff Copy Share Image