You can compare the retail business to basketball. You have to have a plan, you have to hustle, you have to rely… — Doug McMillon Copy Share Image
Customer satisfaction has always been the number one goal for retailers, and in the future, customers will be more empowered than ever… — Doug McMillon Copy Share Image
It's really simple: If you're not meeting the wants and needs of the customer, you're done. There's not a lot of loyalty… — Doug McMillon Copy Share Image
Our job is to create great store experiences for customers and online and in every way we can service them. — Doug McMillon Copy Share Image
Technology - the Internet, mobile and analytics - is being used to do anything and everything a customer doesn't want to. — Doug McMillon Copy Share Image
Our goal is to be able to serve our future customers. To do that, we need to build a strong and capable… — Doug McMillon Copy Share Image
Companies with cultures that celebrate diverse opinions and encourage the exchange of ideas have an advantage when solving difficult problems. A company that doesn't… — Doug McMillon Copy Share Image
Customers want a broad assortment, especially with e-commerce. If you pull up your mobile app to look for something at Walmart, we want you… — Doug McMillon Copy Share Image
Purchasing items made in the U.S. for our stores here or Canadian goods for our stores in Canada makes good business sense because it… — Doug McMillon Copy Share Image
We simply won't be here if we don't take care of the very things that allow us to exist: our associates, customers, suppliers and… — Doug McMillon Copy Share Image
We want to be able to do business in China. I know a lot of American businesses and farmers want to as well. — Doug McMillon Copy Share Image
You can compare the retail business to basketball. You have to have a plan, you have to hustle, you have to rely on each… — Doug McMillon Copy Share Image
Fuel prices are really a pressure point, and they have had an impact on food and other things as well. — Doug McMillon Copy Share Image
Like people, when companies work to foster a culture of collaboration, communication becomes second nature. — Doug McMillon Copy Share Image
We will continue to help communities prepare for - and recover from - the unexpected. — Doug McMillon Copy Share Image
We're not proud, we're not egotistical. If someone is doing something better than we are, let's copy and paste when we should and when… — Doug McMillon Copy Share Image
Getting the job you want always starts with excelling at the one you have. — Doug McMillon Copy Share Image
One of the realities of fresh and perishable food is if you don't sell it, you throw it away or give it away. — Doug McMillon Copy Share Image
The future is not going to be driven exclusively by technology, but by people. — Doug McMillon Copy Share Image
