“By speaking in a competent and confident way, your message will sound more relevant and appropriate, reflecting you in a favorable light.” — Susan C. Young Copy Share Image
“As you move forward in life, seek to build upon your understanding of our communication and personality differences so that you are… — Susan C. Young Copy Share Image
“Even the smartest and most successful of people will experience lower self-confidence occasionally, but the difference is that they deliberately shift out… — Susan C. Young Copy Share Image
“Professional Networking “The first week I lived in Madison, WI, I sought a local chapter meeting for ATD (Association for Training Development).… — Susan C. Young Copy Share Image
“Likened to “still waters run deep,” a dignified person is able to call upon their wisdom and experience to discern a situation… — Susan C. Young Copy Share Image
“Becoming the person you want to be draws from being your best and doing your best as you allow your personality, passions,… — Susan C. Young Copy Share Image
“Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy… — Susan C. Young Copy Share Image
“Making a great first impression is not an accident, and with a little planning, experimentation, and application, you can transform your style,… — Susan C. Young Copy Share Image
“11 Benefits of Asking Questions “The important thing is not to stop questioning. Curiosity has its own reason for existing.” – Albert… — Susan C. Young Copy Share Image
“In sales, there is a questioning funnel for building rapport in which you start with broad questions and discreetly and respectfully move… — Susan C. Young Copy Share Image
“Dignity is an inherent value and human virtue which represents the best of mankind.” — Susan C. Young Copy Share Image
“Why Does Mirroring Work? Scientific research suggests ‘mirroring’ techniques works because of the mirror-neurons which are fired in our brains when we… — Susan C. Young Copy Share Image
“The directive we have so often heard, “Change your thoughts, change your life,” is indeed based on the power of words. The… — Susan C. Young Copy Share Image
“It is crucial to understand that there are myriad interpretations of behavior. When you subscribe only to yours, you may begin to… — Susan C. Young Copy Share Image
“What impresses you when you meet someone new? What is it about some people that makes you remember them for the rest… — Susan C. Young Copy Share Image
“To remember people’s names, use association—Creating a connection to something that has been important to you will give a name sticking power.… — Susan C. Young Copy Share Image
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“7. “When a foundation is built following sound structural principles, with solid, high-quality materials, anything that is layered on top is more… — Susan C. Young Copy Share Image
“Would you like to feel a calm confidence when you walk into a room full of strangers, knowing that you can start… — Susan C. Young Copy Share Image
“Punctuality Plus. When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Being punctual demonstrates… — Susan C. Young Copy Share Image
“The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their… — Susan C. Young Copy Share Image
“Dress confidently in clothes that make you feel great about yourself. When you look better you feel better.” — Susan C. Young Copy Share Image
“Throughout your life, thousands of people will cross your path. Some you will remember fondly. Some you will remember negatively. Others will… — Susan C. Young Copy Share Image
“According to the “universality studies” conducted by psychologists Paul Ekman, Carroll Izard, and Friesen (1969-1972), the words Happiness. Fear. Anger. Sadness. Contempt.… — Susan C. Young Copy Share Image
“We've all met people who are beautiful on the outside, however, when they open their mouths to speak, they have nothing of substance to… — Susan C. Young Copy Share Image
“Being grounded in your lifelong culture and your personal perspective, you are comfortable with the way you see things and may believe it is… — Susan C. Young Copy Share Image
“A positive attitude will help you be more inspiring and motivating to others.” — Susan C. Young Copy Share Image
“The Gift that Keeps on Giving I once had a lovely real estate client named Jane who was an elderly lady living alone. Her… — Susan C. Young Copy Share Image
“Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or… — Susan C. Young Copy Share Image
“Free Flowing Dialogue “Have you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in… — Susan C. Young Copy Share Image
“In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance,… — Susan C. Young Copy Share Image
“5 Tips for Mirroring Others 1. Body language. When they smile, you smile. When they lean back in their chair, you lean back in… — Susan C. Young Copy Share Image
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“How do you enter a room? How do you walk into a job interview? How do you approach a sales prospect for the first… — Susan C. Young Copy Share Image
“Self-confident people face their fears head-on and are willing to take risks.” — Susan C. Young Copy Share Image
“Be the Inviter “When I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before… — Susan C. Young Copy Share Image
