Skip to content

Instead, they were obtuse, they were utterly indifferent…

“Instead, they were obtuse, they were utterly indifferent to the fact that I was putting every cent I had and all I could borrow into this project. When we sat down with our lawyers in attendance, the brothers acknowledged the problems but refused to write a single letter that would permit me to…” quote by Ray Kroc
Download Open image
““Instead, they were obtuse, they were utterly indifferent to the fact that I was putting every cent I had and all I could borrow into this project. When we sat down with our lawyers in attendance, the brothers acknowledged the problems but refused to write a single letter that would permit me to make changes. “We have told you by telephone that you may go ahead and alter the plans as we discussed,” said their attorney, Frank Cotter. “But the contract calls for a registered letter. If Mr. Kroc does not have that, he is put in jeopardy,” said my counsel. “That’s your problem.” It was almost as though they were hoping I would fail. This was a peculiar attitude for them to take because the more successful the franchising, the more money they would make. My attorney gave up on the situation.””

Ray Kroc

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

The author describes a frustrating business negotiation where legal formalities and indifference hinder progress despite financial investment.

In simple terms: Bureaucracy and apathy can block even well‑funded projects.

Key Takeaway

Insist on clear, documented agreements early.

Themes

business frustration legal hurdles

Mood

frustrated determined

Type

business legal

When to use this quote

  • franchise negotiations
  • legal disputes
  • startup funding
  • partner meetings

Key Concepts

contract law power dynamics investment risk

Questions to Reflect On

  • What could have been done to align expectations?
  • How do legal formalities protect both sides?
A Different Perspective

The story may lack perspective from the other party.

★ ★ ★ ★ ★ No ratings yet

More by Ray Kroc

Explore all 137 Ray Kroc quotes