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Hey!" I exclaimed, seeing the total. "They're charging me…

“Hey!" I exclaimed, seeing the total. "They're charging me retail. Glenn!" I complained. "They can't do that." I shook it at him. "I shouldn't have to pay retail!" "What did you expect? You can keep that. It's your copy." I sat back in a huff and shoved it in my bag with my sticky scarf as he typed…” quote by Kim Harrison
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“Hey!" I exclaimed, seeing the total. "They're charging me retail. Glenn!" I complained. "They can't do that." I shook it at him. "I shouldn't have to pay retail!" "What did you expect? You can keep that. It's your copy." I sat back in a huff and shoved it in my bag with my sticky scarf as he typed his slow, painful way through my report. "Where's this human compassion I keep hearing about?" "That's it, baby doll," he said, voice smoother than usual. He was laughing at me.”

Kim Harrison

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

The speaker feels cheated by a retailer, demanding compassion while showing entitlement.

In simple terms: A person complains about price, expecting special treatment.

Key Takeaway

Recognize entitlement and seek fair treatment.

Themes

consumer rights entitlement compassion communication

Mood

irritated sarcastic defensive

Type

dialogue conversational

When to use this quote

  • shopping
  • customer service
  • negotiation
  • conflict resolution

Key Concepts

Ethics customer service social dynamics

Questions to Reflect On

  • Why do we expect special treatment?
  • How can we respond to perceived unfairness?
A Different Perspective

The tone may be sarcastic, limiting seriousness.

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