It is a company's customers who effectively control what…

The 'divide & conquer' principle has been successfully implemented on our planet and is being used very effectively to keep us under control and…

— Michael Tellinger

We're going to do the right thing for the company and our customers, all things considered.

— Jamie Dimon

If you were just to look at Lockheed Martin, you'd see a lot of women in senior roles in our company and, not only…

— Marillyn Hewson

Because these firms listened to their customers, invested aggressively in new technologies that would provide their customers more and better products of the sort…

— Clayton Christensen

A sustaining innovation makes better products that you can sell for better profits to your best customers.

— Clayton Christensen

No one is doing something in your business - getting a sale, having a key customer, working on an R&D project - doing anything…

— Jack Welch

I believe that all brands will become storytellers, editors and publishers, all stores will become magazines, and all media companies will become stores. There…

— Natalie Massenet

Some companies out there quote a start of production that is substantially in advance of when customers get their cars.

— Elon Musk

Customer-centricity should be about delivering value for customers that will eventually create value for the company.

— Robert G. Thompson

“I did customer service for a company. I hated it, as the customers knew they were building problematic systems!”

— Steven Magee

I think technology advanced faster than anticipated. In that whirlwind, a lot of companies didn't survive. The reason we have done well is because,…

— Jeff Bezos

I was fascinated with the phone system and how it worked; I became a hacker to get better control over the phone company.

— Kevin Mitnick

One of the Internet's highest-profile companies, Priceline once dreamed of transforming the way consumer goods are bought and sold by offering customers the chance…

— Alex Berenson

Corporations invest in sophisticated CRM, or Customer Relationship Management, programs to effectively oversee their relationship with their customers at every point during the buying…

— Marc Ostrofsky

The best way to hold customers is to constantly figure out how to give them more for less.

— Philip Kotler