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The secret of disruptive innovations and business models…

“The secret of disruptive innovations and business models isn’t that they disrupt an industry; it’s that they disrupt people. They change how people feel about something, in a way that’s enough to change how they behave. It’s entirely possible to look to the future and think about how your…” quote by Bernadette Jiwa
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““The secret of disruptive innovations and business models isn’t that they disrupt an industry; it’s that they disrupt people. They change how people feel about something, in a way that’s enough to change how they behave. It’s entirely possible to look to the future and think about how your customers might be changed tomorrow as a result of what you do today.””

Bernadette Jiwa

About This Quote

This interpretation was drafted with AI assistance. It is one reading of the quote, not the author's own explanation.

Innovation succeeds when it reshapes people's feelings and habits, not just markets.

In simple terms: Change emotions, change behavior.

Key Takeaway

Design products that alter user perception.

Themes

innovation psychology behavior marketing strategy

Mood

inspirational thoughtful

Type

business marketing

When to use this quote

  • product launch
  • brand repositioning
  • customer research

Key Concepts

disruptive design emotional impact

Questions to Reflect On

  • What emotions does your product target?
  • Will emotional change sustain long term?
A Different Perspective

Risk of focusing on emotion without functional value.

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