Your customers are judging every aspect of every transaction and rating everything, from friendliness of people to ease of doing business to… — Jeffrey Gitomer Copy Share Image
The love of what you do, combined with your belief in what you do, will not determine your success. It will determine… — Jeffrey Gitomer Copy Share Image
Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa. — Jeffrey Gitomer Copy Share Image
Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company. — Jeffrey Gitomer Business Copy Share Image
Everything you need to know about a customer has been written by them or about them. And it lives on the Internet.… — Jeffrey Gitomer Copy Share Image
Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you? — Jeffrey Gitomer Copy Share Image