Chart Quote by William Davis
“In many offices it could take several days to find a paper chart and some we'll never find. Ten percent of the paper records are never found. So you have this huge delay in time.”
About This Quote
Source Interview: Business Process Management Conference, 2018
Paper records are hard to locate, causing delays and loss of information.
In simple terms: Physical files are inefficient and often missing.
Key Takeaway
Digitize and centralize records.
Themes
information management
efficiency
data loss
Mood
pragmatic
concerned
Type
operational
strategic
When to use this quote
- office administration
- audit preparation
- customer service
Key Concepts
record keeping
workflow optimization
digital transformation
Questions to Reflect On
- What steps can we take to digitize quickly?
- How do we maintain data security?
A Different Perspective
Transition costs and staff training can be barriers.
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